Spectra Auto Services
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AI agent operations

6 agents on duty

Operate the shop’s digital front desk with explicit authority and a browser-local action log. Agent activity in this prototype is simulated; your control changes are logged for real.

Review queue · 3 waiting

Autonomy ladder

1

Suggest

Drafts only — a person sends

3

Approve before send

Agent prepares, a person approves

2

Autonomous within policy

Acts inside consent + price rules

Agents earn authority one step at a time — set it per agent below.

Today’s autonomous coverage · seeded demo data

Customer moments handled

379

Seeded demo figure

Revenue protected

$45,040

Seeded demo figure

Median first response

1.4 sec

Seeded demo figure

Human handoffs

5

Seeded demo figure

Working

Answers, identifies, triages, books, and warm-transfers

Working now · simulated

Recognizing a returning caller and checking two diagnostic slots

Actions

39

Converted

18

Value

$7,240

Illustrative metrics

No logged actions yet

Working

Turns open recommendations into capacity-aware return visits

Working now · simulated

Waiting for Morgan Lee’s reply about front-brake visit duration

Actions

84

Converted

22

Value

$18,460

Illustrative metrics

No logged actions yet

Watching

Predicts churn and runs personal win-back conversations

Working now · simulated

Monitoring 23 customers outside their normal service cadence

Actions

63

Converted

9

Value

$5,480

Illustrative metrics

No logged actions yet

Watching

Combines OEM schedules, real mileage, DVI, recalls, and telematics

Working now · simulated

Recalculating 11 maintenance windows from new mileage signals

Actions

136

Converted

31

Value

$12,680

Illustrative metrics

No logged actions yet

Needs review

Requests reviews, drafts replies, and catches service-recovery risks

Working now · simulated

Holding a response to Malik Turner’s two-star wait-time review

Actions

39

Converted

17

Value

$0

Illustrative metrics

No logged actions yet

Watching

Matches demand, bay time, skills, parts, loaners, and show risk

Working now · simulated

Suggesting four diagnostic slots next Tuesday from 3–5 PM

Actions

18

Converted

0

Value

$1,180

Illustrative metrics

No logged actions yet

Agent control

AI receptionist

Voice + SMS · 97% recent confidence (seeded)

The agent acts inside explicit consent, pricing, capacity, and escalation rules. Saved locally and logged.

Hard guardrail

No pricing or safety diagnosis; disclose AI voice at call start

Human handoff

Complaints, disputes, towing, or negative sentiment

Policy checks run outside the language model

Consent, identity, price, schedule truth, quiet hours, and suppression are deterministic.

Why this action

Seeded example evidence for the current simulated action.

  1. 1

    ANI matched Brian Peters at 99%

  2. 2

    Live schedule checked this morning

  3. 3

    No safety-critical phrase detected

Action log

Your real control changes and approvals, logged locally, above seeded example activity

0 logged actions · local
WhenAgent / surfaceActionDetailResult
No real actions logged yet. Approvals, replies, consent edits, and control changes will appear here.
Earlier todayAI receptionistHeld 8:00 AM Tuesday with a loanerKenyatta Steppes · 2016 S-ClassAwaiting confirmationSeeded
Earlier todayDeferred-work recoveryDrafted duration answer from labor guideMorgan Lee · 2023 CayenneHuman-approvedSeeded
Earlier todayAI receptionistEscalated battery-warning callbackBrian Peters · 2010 Jaguar XFSean notifiedSeeded
This morningReputation conciergePaused public reply on negative sentimentMalik Turner · Google reviewManager reviewSeeded
This morningVehicle care agentMoved coolant reminder forward 9 daysGreg Maguire · 1984 Porsche 928OEM + mileage verifiedSeeded

Export downloads the real local log as JSON. Seeded rows are examples, show under “All” only, and are not exported.