Spectra Auto Services
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Automations

Adaptive journeys

Always-on journeys with inspectable steps and explicit guardrails · changes persist in this browser · sends are simulated

Automation impact · last 30 days

Live journeys

4

1 paused

Drafts

0

Saved in this browser

Enrolled now

0

Deferred-work ledger · live

Revenue influenced

$45,770

86 visits booked

Revenue influenced and booked visits are seeded demo figures; journey counts and enrollment are live.

Journeys

Deferred work recovery

Live

Book safe, still-open recommendations

Enrolled · live

0

Open deferred-ledger entries

Booked · seeded

22

Revenue · seeded

$18,460

  1. 1

    Trigger · Report decision “Not now” logged

    A recommendation is declined on the inspection report and lands in the deferred-work ledger.

    Deferred ledger
  2. 2

    Wait · Optimal-timing model picks the window

    Holds the touch for the customer’s typical response window (simulated).

    Timing model
  3. 3

    Send · Evidence text with the inspection photo and booking link

    References the exact finding, photo, and price from the report.

    TextConsent gate
  4. 4

    Wait · Wait 4 days — reply or booking?

    Any reply or booking stops the journey immediately.

    Stop on reply
  5. 5

    Escalate · Advisor task for a personal follow-up

    No further automated touches once a human owns the thread.

    Human handoff

Guardrails

Consent enforced per channel · Quiet hours 8 PM–8 AM · Max 2 marketing touches per 30 days · Human review above $1,500

View eligible customers

Predictive maintenance

Live

Reach vehicles before service becomes urgent

Enrolled · seeded

136

Booked · seeded

31

Revenue · seeded

$12,680

Missed-call concierge

Live

Turn every missed call into a conversation

Enrolled · seeded

41

Booked · seeded

18

Revenue · seeded

$7,240

Lapsed customer win-back

Live

Bring back customers outside normal cadence

Enrolled · seeded

63

Booked · seeded

9

Revenue · seeded

$5,480

No-show rescue

Paused

Rebook missed appointments while intent is warm

Enrolled · seeded

17

Booked · seeded

6

Revenue · seeded

$1,910

Agent controls

Customer-facing autonomyGuarded
Price decisionsHuman only
Negative sentimentEscalate
Quiet hours8 PM–8 AM
Manage agent authority

AI optimization

The deferred-work journey would book an estimated 4 more visits by moving the first follow-up from day 10 to day 7.

Projected lift (seeded)

+$3,240 / month

Seeded demo suggestion — experiments don’t run in this prototype.